The Ombuds is a resource for independent, neutral conflict resolution in an informal and confidential setting. The Ombuds provides a forum to hear and help address individual and systemic organizational concerns. Government civilian, military, and contract employees and external consumers of NRO products, programs and services may bring the full scope of issues to the Ombuds, including the mission, organization, policies, programs, practices and systemic issues confronting the NRO.
You can contact the NRO Ombuds Office at Ombuds@nro.mil or on the Hotline at (703) 808-1322.